Futuristic pieces in the collection are easily paired with wearable and comfortable ones, which allows to separate any part of the look and mix the elements. The AI designer is not biased towards any cliché or opinions, and thus it is able to create very unusual and unexpected combinations and ornaments. The AI in SXEMA’s collection acts as an independent actor of the artistic process. All the graphics for the collection were produced by AI using thousands of images of typical Post-Soviet architecture and combining them into an average view of Russian “panelka”. The brand’s collection is devoted to the generalized image of Russian reality and escape to a new reality. We are not able to oblige modification / cancellation requests made outside of the 24 hour time frame.SXEMA is a brand created by enthusiasts from different creative fields, such as machine learning, animation, 3D design, fashion, and shoe design. If you have made an error in your order, or wish to cancel, please email within 24 hours so we can inform our team of the requested changes. We're so sorry to hear your order arrived in less than perfect condition! In the unlikely event that you receive a damaged or incorrect item, please forward your confirmation email to with the subject "Start an Exchange" and your order number in the subject line.ĭamaged items must be reported within 10 days of receipt. I received a damaged item, what should I do? Please include the item you are exchanging in the body of the email.Īll exchanges must be made within 10 days of receipt. Please, make sure your items are returned new, unused and with all garment tags still attached. Please forward your confirmation email to with the subject "Start an Exchange" and your order number in the subject line. Items received as an exchange are final sale.Items purchased with store credit are final sale.* reserves the right to reject exchanges that are sent or communicated outside of the exchange period limit items which are not in the same condition in which they were received or exchange parcels that incur duty. To be eligible for an exchange, items must be in the original packaging, including any boxes, hangers, garment bags, and other signature packaging materials.Īt this time, purchases are eligible for store credit only. We are pleased to accept timely exchanges of unused, unworn, unwashed, unaltered and undamaged items with original tags on the product within 10 days from the date you received your order.* Our social media team is separate from our customer support team. Please do not contact us via social media for exchanges. Standard with tracking (10-15 business days) Once you receive notification that you order has shipped, please contact DHL directly for any shipping inquires. Or DHL track by ‘shippers reference’ page We offer complimentary tracking with every order. We make no promise or guarantee (expressed or implied) as to the time of your product delivery. The shipping of any physical goods is processed through our internal team fulfillment centre. Once shipped, typical delivery time can range from 5-15 business days depending on the ship-to address and other variables. Tracking information will be sent to you via email within 5 days after your order has shipped.ĭelivery Estimates (From the Day Your Order is Shipped) We receive a high volume of community communications, which we love! So, we kindly ask that you email our customer support team only if you have an urgent shipping inquiry or if we have surpassed the timeframe outlined below.Īll orders will be prepared for shipping within 14-28 days of order. If this happens, we will gladly re-ship your order to you however a re-shipping fee of $22USD will apply. If duty has not been pre-paid, DHL will refuse to deliver and your order will be shipped back to us. Duty, if applicable, is the customer’s responsibility and will be paid directly to the carrier.ĭHL will contact you via text message to inform you of the amount due and how to pay. If you have a PO Box listed as your ship-to address, please kindly email us at with an alternate address.Īt this time the majority of styles are shipped from Bali. If you have not supplied a mobile phone number at checkout, please kindly email us at with an updated phone number.ĭue to current world events, we are unable to ship to PO Boxes. A mobile phone number is required in order to receive your DHL delivery.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |